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1.What
is the shortest time consumption for sending cargo
to Hong Kong, Shen-Zhen and Dong-Guan from Taiwan? |
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| Ans: |
Generally
speaking, to send cargo from Taiwan to Hong
Kong will normally take N+ 1 days. Transfer
shipments from Hong Kong to Dong-Guan or Shen-Zhen
will take normally N+ 2 days. It means if
the shipment were picked today, and the shipment
would be arrived in Hong Kong by tomorrow
night or in the morning after tomorrow and
for transfer goods to Shen-Zhen and Dong-Guan
have to plus one more day. Reasons that influence
the effective of cargo sending would relate
to the flight chosen, the duration of custom
clearance in the airport of Hong Kong, the
time consumption of transferring cargo from
Hong Kong to China and the document for custom
clearance.
China-Link is the first one to guarantee the
time consumption will only take 24 hours to
Hong Kong and within 36 hours to Shen-Zhen
and Dong-Guan. It is one of the most remarkable
achievements of China-Link and not every forwarder
can reach to this superior standard |
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2.Why
China-Link is always so time efficiency than other
company? What are the key points to control this
procedure? |
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| Ans: |
China-Link
is always asking for the fastest time efficiency
for cargo sending and has already reached
this target. The key points are as follow:
| 1.China-Link
is the appointed agent of Eva Air
and has become the biggest forwarder
for 6 years since 1989 to 2004. Therefore,
China-Link can have the first priority
of the space booking and decrease
the percentage of the cargo off-loading. |
| 2.China-Link
has carefully considered about the
flight chosen and chosen BR 857 which
is the one of the late flights from
Taiwan to Hong Kong to avoid the unnecessary
time waste in C.K.S. Airport. |
| 3.The
custom process in Hong Kong is adopting
British Custom procedure; custom clearance
could be done in 24 hours. China-Link
uses two shifts in the airport to
do the custom clearance in the midnight
which is much faster then other companies.
Cargo would be send to China-Links'
own warehouse (size in 35,000 square
feet) by 6 o'lock in the early morning
and then dispatch the shipments in
the domestic of Hong Kong or transfer
to China. |
| 4.China-Link
takes every procedure seriously especially
in the process of every document.
Carefully handle and seriously control
every operating procedure which leads
the successful of cargo sending. |
| 5.The
service quality between the routes
from Hong Kong to China is terribly
influenced by the bad service, smuggling
problem and the adjustment of the
motorcade¡Ketc. Hence, China-Link
insists that to have own motorcades
and driver. China ¡VLink has eight
10 tons truck to transfer the shipments
between these two places and can easily
control and manage every procedure
effectively. |
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3.
If China-Link picked up the shipment at 1 o'lock
in the afternoon, could the shipment send to Hong
Kong that day? |
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| Ans: |
Cargo should be in the terminal
warehouse 6 hours before departure according
to aviation' rule. For Eva Air BR 857 at 18:10
as an example, cargo should be in terminal
warehouse before noon. Because of the good
relationship of long-term cooperation between
China-Link and Eva Air. China-Link has staff
in C.K.S Airport to deal with situations like
the shipments could not be on time to send
to terminal warehouse and successfully transport
the cargo to Hong Kong. Therefore, it is very
important for enterprises to choose a right
forwarder carefully. |
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4.When
can I pick up my cargo when the shipments arrive
in Hong Kong? |
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| Ans: |
According to China-Link's procedure,
if the cargo could be picked up before noon
and then arranged the night flight to Hong
Kong, therefore, consignee can pick up the
cargo at 9:00 in China-Link's Hong Kong warehouse.
If clients need to pick up the shipment earlier
than it, China-Link can arrange clients to
pick up the shipment at 6:00 but clients have
to pay additional overtime charge. |
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5.How
long is the time consumption for sending cargo to
Shang-Hai from Taiwan? How about to Su-Zhou, Kun-San
or Song-Jian? |
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| Ans: |
If
the cargo were sending today, it would be
arrived in Shang-Hai for N+ 1 day, the custom
clearance would be N+2 days there. The time
consumption for custom clearance would be
N+2 days to Su-Zhou and Song-Gian and would
be dispatched to factory for N+3 days. |
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6.Due
to the influence of exporting cargo amount, will
my shipment be off-loaded by the airline? |
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| Ans: |
It
is believed that you must have the experience
of off-load. When the amount of export cargo
over the capacity of the flight, airline has
to decide the priority of off-loading the
shipments and it will depends on of there
were any unusual circumstance happened in
your shipment and the characteristic of the
shipment. Generally, customs' uggage and fresh
food cargo and express cargo would be loading
for the first priority, normal cargo in the
second priority and shipments with problem
would be in the last priority.
China-Link has cooperated with Eva Air for
several years and is the biggest appointed
agent in Taiwan. Therefore, China-Link has
the competitive advantage of space booking
and can efficiently decreasing the off-load
percentage of cargo. |
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7.Most
of time, my cargo has to put on a skid board. Which
airline can send this kind of shipment and what
is the limitation of the height for the cargo? |
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| Ans: |
Let's
use Boeing 747 passenger flight as an example,
the height of upper deck is about 118 inches
(around 300cm), the lower deck is about 64
inches (around 160cm). Most of time, the upper
deck of passenger flight has to carry passengers.
Therefore, the highest height limitation would
be 155cm in the lower deck.
China-Link chose Eva Air BR857, which is a
combination flight for both passenger and
cargo; the capacity of carry passengers has
decreased to 250 people from 400 people to
offer more cargo space. The limitation of
the height has also increased to 290 cm . |
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8.Besides
the forwarder selection, should I also consider
which airline that forwarder cooperates with? |
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| Ans: |
It
is very important to notice that forwarder
use which airline to send your cargo. The
time efficiency and safety of the shipments
would be varied by different flight of each
airlines, the stability of the flight schedule
and the cooperation between forwarder and
airlines. For the cargo capacity as an example,
a cargo flight can carry 80 tons shipments,
a combination flight can carry 40 tons, and
a passenger flight just can carry 8~12 tons
only. Sometimes passenger flight might be
able to carry any cargo by the influences
of passenger's luggage or the tank's fuel
capacity. But it does not mean cargo flight
would be the best choice. Because it has to
take 9 hours to finish custom clearance after
the cargo flight arrived in the airport but
passenger flight just has to take 4 hours
for custom clearance. Therefore, the time
efficiency of air cargo is relied on the airline
that forwarder chose to use.
No matter in the pattern of the flight, the
stability of the flight schedule or the cooperation
with the airlines, China-Link has become the
number forwarder for the one who asking for
the best service quality like you to choose
and experience. |
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9.What
is the most economical and speedy way to transfer
shipment to Shen-Zhen or Dong-Guan via Hong Kong? |
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| Ans: |
Every
process of cargo transferring are linked together,
therefore, to create a perfect transportation
procedure depends on the how perfect the process
can link together. China-Link has its Taiwanese
staff to handle and control every process
in Taiwan, Hong Kong, Shen-Zhen and Dong-Guan.
Hence, the service quality can be assured
and transportation time can be very efficiency.
The all in rate quotation can save clients
cost in every process and create more profit.
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10.What
kind of local expenses do I have to pay for the
air import cargo to Hong Kong? |
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| Ans: |
According
to rules of Hong Kong Association of Freight
Forwarding Agent LTD. (HAFFA), the import
cargo charges are as follow:
| 1. |
Handling
charge: 283/Shpt |
| 2. |
Terminal
warehouse charge: Min 160, over Min
1.71/K |
| 3. |
CFS/Inbound:
Min 160, over Min 0.7/K |
| 4. |
Documentation: 15/Shpt |
| 5. |
Airport
Bridge Toll Fee: 40 |
| 6. |
To
door service in Hong Kong, Min 280KG,
0.65/K |
If
the shipment is transferring to China via
Hong Kong, the transfer custom clearance would
be generated and cost HKD 200. China-Link
has itemized all the expenses clearly and
carefully to let clients understand what,
why and how much they have to pay for the
local charge. Also the expenses that are not
listed or against in HAFFA would be prohibited
of charging. |
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11.Can
I use China-Link's Hong Kong warehouse to be my
logistic center to dispatch my goods? How does China-Link
charge for this service? |
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| Ans: |
The
size of China-Link Hong Kong warehouse is
35,000 square feet and 4.65 meters. With the
good location and convenient to transport
the cargo. Nowadays, many enterprises intend
to save transportation cost from all over
the world to Hong Kong, and decide to purchase
material in Hong Kong and transfer the goods
to China. Therefore, they use China-Link's
warehouse as their temporary logistic center
to dispatch their goods to china by following
their client's order. The warehousing surcharge
would be varied from different service that
you use. Therefore, please kindly contact
China-Link's sales representative. |
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12.As
the China-Link's service is such superior, would
the service charge be more expensive than other
forwarder? |
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| Ans: |
To
maintain high standard service quality and
most efficiency transportation time, China-Link
has to put more effort in both labours and
cost. With the huge and stable cargo forwarding
every month, China-Link has the advantage
for the space booking and used the principle
of economy of scale to offer the most attractive
airfreight for our clients. |
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